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Browse our Frequently Asked Questions (FAQs)

All categories > Personally owned computers and equipment

Advice and guidance regarding your own equipment, including details of how to connect it to Â鶹ӳ»­ networks

• Can I connect my own laptop or PC to the Internet via the campus network?
• Can I use Â鶹ӳ»­ services on my mobile phone?
• Why doesn't the University sell computers when the time comes to replace them?
• Can you advise me on buying my own computer?
• My own PC keeps crashing all the time. Who can help?
• The time on my Windows PC is wrong. How can I correct it?
• Why can't I access the Web of Knowledge from my home computer?
• Are imported Macintosh computers compatible with Â鶹ӳ»­ facilities?
• I don't have MS Word on my own PC and someone's sent me a Word attachment. What can I do?
• I am a student living on campus and am about to purchase a new computer. Can I give IT Services as the delivery address?
• I am a student, how can I get Microsoft Office to use at home?
• Can I add a new device or put new software on an ITS student PC?
• Why can't I install software on my Mac?
• I am trying to register my laptop to use a wired access, but I only see a blank page, not the registration page.
• I am trying to use the wired access connection, but I cannot get beyond the Registration pages.
• Can I obtain NVivo, qualititative analysis software, to install on my own computer?
• Can I obtain ArcGIS, geographic information system, software to install on my own computer?
• Can I obtain Amos, Structural Equation Modeling software, to install on my own computer?
• I have a Macbook Air or recent Macbook Pro - how can I connect to the wired access connection?
• Can I connect my Kindle to the campus network?
• Can I open iWork Pages files on IT Services iMacs?
• My screen display is upside down (on a PC). How do I correct this?
• How can I find a file I saved from the web using Firefox?
• I am a student, how can I get a copy of Matlab to use at home?
• How can I save a document in PDF format from Microsoft Office on my own PC?
• How can I access my G:drive files from my laptop or home computer?
• How should I encrypt my laptop?
• How much space do I have left in my university Office 365 OneDrive storage?
• How do I purchase a dataprojector and/or other AV equipment or system (excluding PCs) for my Department/School?
• How do I use Â鶹ӳ»­Mobile on my phone or Ipod touch?
• I have a wireless printer, can I connect it using wi-fi to my computer in my campus bedroom?
• How do I install Â鶹ӳ»­Mobile on my smart phone?
• How can I add my Â鶹ӳ»­ OneDrive to be a Network Location/folder?
• You receive an error message when starting the SPSS License Authorization Wizard
• Dell Optiplex 7010 running Windows 10 freezes when when exiting full screen video view, such as YouTube videos, in Chrome
• Can Mindview be installed on personally owned computers?
• Does the university have a television license?
• How do I resolve problems accessing Canvas resources with Safari?
• Storing OneNote Notebooks in OneDrive
• How to activate Autodesk Products on Personally Owned Devices and off Campus.