IT Services for students
Your IT account
Change your password to something easier to remember or reset it if you've forgotten.
Connect to the internet
How to use the campus Wi-Fi (eduroam) or wired connections.
Â鶹ӳ»Mobile phone app
The mobile app gives you easy access to services on your phone.
Your Â鶹ӳ» email
How to get access to your official University email.
Computers and printing
There are over 900 PCs and Macs on the campus, many available 24/7.
IT Service desk
Get help with IT at Â鶹ӳ».
LinkedIn Learning
Activate your free LinkedIn Learning account, watch courses to develop new skills.
Free and discounted software
You can install many applications for free and get discounts on other software.
Multi-Factor Authentication
Download the Okta Verify authenticator app to access Susses Direct, Outlook and more.
Â鶹ӳ» Direct
An admin control panel for your time at Â鶹ӳ»
See the information that the University holds about you and keep it up to date. Use Â鶹ӳ» Direct to book appointments with Housing, Counselling or the Student Life Centre.
Keep your printing account topped up and view your library account. You can also use Â鶹ӳ» Direct to choose your course options and electives.
Quick guide to IT at Â鶹ӳ»
Your IT username and password
When you register online (available from 1 September for new undergraduates), you are given an IT Services username and password as part of the process. The username is usually made up of your initials, followed by a number, such as: ano23. Keep these details safe as they will give you access to many of the computing services at Â鶹ӳ».
Connect to the internet
If you're based in one of the student residences, you get the best internet by using the wired connection in your room. The Wi-Fi is service called eduroam which is free for students and is available across the campus and in residences.
Getting help and training
There are lots of ways to get help with IT at Â鶹ӳ»:
- see our online help pages
- email us
- Call us on +44 1273 678090
You can also visit the IT Service Desk in Shawcross which is open every week day 09:00-17:00.
To improve your IT skills, or anything else to boost your studies and future career, you should activate your free LinkedIn Learning account.
Â鶹ӳ»Mobile
Download the Â鶹ӳ»Mobile app from the App Store or the Play Store. It gives you access wherever you are to your email, your library account, free study spaces and much more. You can also log on to Â鶹ӳ» Direct to keep your personal details up to date and onto Canvas for information about your courses.
Log on to a campus PC
There are over 900 PCs on the campus that can be used by students - you can just log on with the IT username and password that you collect during online registration.
- Computers on the campus
- Printing at Â鶹ӳ»
- Keycodes for 24-hr access (login needed)
Programs and software
IT Services manage computer rooms around campus including Windows PCs and Apple Macs, all with an impressive suite of both standard and more specialised programs.
You can also download free software for your computer from IT Services or buy other programs at a student discount from external suppliers.
Free Online Courses
Check out over 16,000 free online courses in Linkedin Learning
Office 365
All students can download Microsoft Office apps such as Windows, PowerPoint and Excel for your own computer and mobile devices. You also get 1TB of online storage absolutely free - handy for storing your uni work for access wherever you are.
Updated on 18 September 2024