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2801
Missing dll Error when Launching Adobe Creative Cloud App


Problem:
You receive the following error when launching an Adobe Creative Cloud application:
"The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem"

Solution:
Open
In the Software Center window click 'Visual C++ 2015'
Click the Install button
THe progress of the install is shown on the Installation Status page
Once installed, try the Adobe application again

 

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Created by Mark Wilson on 15 August 2016 and last updated by Mark Wilson on 15 August 2016